CISCO Reporting: Assure data correctness and report any issues to Regional WFM Manager Maintain correct data distribution by updating the reporting distribution list Review on Daily / Weekly / Monthly basis the CC performance and update local Member Services management Escalate if necessary to Regional WFM Manager Assures proper Representatives behavior while working with local Management (RONA calls, NR Codes Usage, Team Utilization) Follow up on tickets created for Cisco issues OBIEE Dashboards Assure data correctness and report any issues to Regional WFM Manager Responsible for requesting access to Dashboards for in country Management Reviews performance using the dashboards with local Member Services management Analytics Tracks CC performance and escalates any issues
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Detale ogłoszenia: | Work Force Management Coordinator |
Sprzedawca: | Herbalife EMEA Financial and Operations Service Centre Sp. z o.o. |
Rodzaj: | Sprżedam - prywatne |
Województwo | Małopolskie |
Miasto: | Kraków |
Kategoria: | PRACA |
To ogłoszenie jest starsze niż 2 miesiące. | |
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